Frontline Management: Leveraging the Strengths of Your Style - Half-day Class
Understanding and successfully leading employees as individuals and as team members is vital for today's frontline managers who find themselves in a position of influence. Also, it is important to distinguish between the concept of leadership and management in organizations. This four-hour session provides managers a safe environment in which to understand their preferred style of management, its inherent strengths, and weaknesses, and how to adjust their style when appropriate. The goal is to learn how to leverage management strengths, enabling both managers and their employees to be more effective.
Course Outline:
Discovering Your Preferred Leadership Style
- Identify your assumptions about leading people (Theories X/Y)
- Discover your preferred leadership style among four:
1. Collaboration
2. Influence
3. Delegation
4. Direction
- Know when to adjust your leadership style to meet the needs of 4 employee types:
1. High Skill/Low Motivation
2. Low Skill/High Motivation
3. High Skill/High Motivation
4. Low Skill/Low Motivation
- Understand the connection between your leadership style and emotional intelligence
Exercises & Discussion:
"Assumptions & How Behavior Comes About"
"Leadership Styles Inventory"
"Leadership Styles Questionnaire: Theory X/Y"
"What's Your EQ at Work"
Instructional Methods:
This seminar is highly interactive and includes the following:
- Assessments
- Case Study
- Video and Video Clips
- Discussions