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Overview:
Every organization, team and individual experiences conflict in business. If not addressed properly, conflict can turn into personal dislike and team breakdown, often creating an unproductive and uncongenial work environment. However, if conflict is addressed properly, the outcome can be advantageous for all parties involved by expanding self-awareness, sparking creativity, encouraging team cohesiveness, and increasing productivity.

We will examine:

  • Causes of conflict in business
  • Communication perspectives
  • Styles of conflict management
  • 5 step process for conflict resolution

How you will benefit:

  • Promote a respectful work environment by practicing preventative communication
  • Leverage conflict behavioral styles for a quicker consensus and decision making
  • Managing individual conflict styles will result in team cohesiveness and increased productivity

Course Outline:

  • Identification and causes of conflict
    • Work environment
    • Personality
    • Activity
  • Response to Conflict
    • Conflict behavioral styles-individuals’ approach to conflict
  • Consequences of Response to Conflict
    • Stress
    • Managing Stress
  • Building Trust
    • Activity
  • Introduction to 5 Step Conflict Resolution Process

Who Should Attend:
Individuals and work teams that strive for a respectful and productive work environment

Prerequisites:
Highly recommended: Business Communication Fundamentals

Cost: Half-day class

Location: Location and driving directions will be emailed separately upon registration.

Tickets

20 available
Conflict Management - Member$200.00Employees of Oregon Bioscience Association member companies receive discounts on BioPro classes. Visit the Membership Directory for a list of current member companies.

Please fill in all required fields

20 available
Conflict Management - Non Member$250.00

Please fill in all required fields

Details

Date:
December 10
Time:
8:00 am - 12:00 pm
Cost:
$200 – $250
Event Category:
Website:
https://www.oregonbio.org/biopro/schedule/

Organizer

Julie Black
Phone:
503-548-4432

Venue

Portland
Portland, OR United States + Google Map