Have you been in a meeting with a co-worker, and suddenly, the conversation turns heated? You feel they just aren’t “hearing”
you. Tensions rise, one or both of you shut down, and your working relationship is in jeopardy.
To better understand your relationships with other people; you must first understand Yourself. This half-day class will combine
individual, small group and large group exercises, providing participants with opportunities to discuss, learn and practice
effective communication skills. Utilizing a DISC like assessment tool, (which measures observable behavior), participants will
learn about their own and other’s communication behavioral habits, and how to adapt in diverse environments.
We will examine:
- DISC as a behavioral assessment tool
- Understand and explore your own communication behavior style
- Identify DISC types in others by observing behaviors and communication habits
- Engagement strategies to communicate with co-workers of diverse communication behavioral styles
How you will benefit:
- Build greater self-awareness
- Adjust to dissimilar DISC styles
- Improve interpersonal and group communication habits
- Reduce workplace conflicts
- Overview of DiSC® styles
- Activity (thoughts vs behaviors)
- Communicating with different DiSC® styles
- Activity (blind spots)
- Observable behaviors of DiSC® styles under stress
- Activity (individual DISC® type priorities)
- Activity (motivators and anxiety producers)
- Activity (accountability partnerships)
- Organizational Asset
- Activity (value personal style and contribution to others)
Who Should Attend:
Individuals and teams that strive for a respectful and cohesive work environment.
Highly Recommended: Business Communication Fundamentals
Location: Location and driving directions will be emailed separately upon registration.