The ability to perform effectively in teams has become a basic expectation for members of high performance organizations. This workshop provides participants with an understanding of when to use a team, what constitutes an effective team and what their role should be as a member. Participants will learn and practice the interpersonal communication and team process skills that foster the highest creativity and most productive behaviors.
By the end of the course, participants will be able to:
- Determine whether a team is needed.
- Identify the three broad goals a team may pursue, and recognize the dominant features and member selection criteria for each goal type.
- Define the difference between a group and a team.
- Identify characteristics of successful teams.
- Recognize the stages of team development and their importance to team performance.
- Recognize and work through common issues that hinder team performance.
- Define and know how to reach a consensus decision.
- Apply five methods for getting teams “unstuck.”
- Define team member roles and responsibilities.
- Improve communication through effective listening skills and feedback.
- Evaluate team performance/progress using a simple survey.
Who Should Attend:
This workshop is for people working in teams
(Recommended) Business Communication Fundamentals
Cost: 1-day class
Location: Location and driving directions will be emailed separately upon registration.