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Retaining top tier talent can be challenging and ultra-competitive in this fast-paced world. However, when an
organization fosters a learning culture through mentoring, companies ensure that employees take an active role in
spreading knowledge and best practices throughout their organization. Promoting a mentorship mindset leads to
happier and more productive employees for a stronger, more effective organization.

Course Outline:

  • Why manage as a mentor?
  • Define manage vs mentor
  • Roles of mentor/mentee
  • Verbal & Nonverbal behavior
    o Active listening
    o Giving & receiving feedback
  • Exercise
  • Coaching, Managing, Mentoring
  • Personal accountability
  • Commitment and contracts
  • ABC’s of mentoring and managing
  • Exercise

Who should attend:

High potential talent looking to move up in the organization
Talent newly promoted to management
Managers working across generations

Prerequisites: Business Communication Fundamentals
Additional recommended courses: Enhancing Communication

Location: Location and driving directions will be emailed separately upon registration.