Retaining top tier talent can be challenging and ultra-competitive in this fast-paced world. However, when an
organization fosters a learning culture through mentoring, companies ensure that employees take an active role in
spreading knowledge and best practices throughout their organization. Promoting a mentorship mindset leads to
happier and more productive employees for a stronger, more effective organization.
- Why manage as a mentor?
- Define manage vs mentor
- Roles of mentor/mentee
- Verbal & Nonverbal behavior
o Active listening
o Giving & receiving feedback
- Coaching, Managing, Mentoring
- Personal accountability
- Commitment and contracts
- ABC’s of mentoring and managing
Who should attend:
High potential talent looking to move up in the organization
Talent newly promoted to management
Managers working across generations
Prerequisites: Business Communication Fundamentals
Additional recommended courses: Enhancing Communication
Location: Location and driving directions will be emailed separately upon registration.