Regional Key Account Manager Responsibilities:
Achieve assigned annual sales goals by product line by identifying, qualifying and acquiring opportunities with existing and new customers. Serve as the local contact point for assigned customers and as customer advocate within the MST organization. Develop a profound understanding of customer organization’s structures, strategic sourcing, market strategies, SOP’s and associated roles & responsibilities.
Initiate, establish, develop and maintain resilient relationships at and between all levels of customer and MST organizations. Propose MST group product solutions, or arrange appropriate MST technical resource, based upon guidance by field/site Product Management / Application Engineering and Sales Management. Participate in formal quotation process according to site specific procedures
Implement sales and marketing strategies as directed by MST management. Develop and demonstrate a solid knowledge of all of Micro Systems Technologies products and services, across all sites.
Support the MST group’s long term growth by contributing potential new markets and applications to the strategic marketing process. Support resolution of customer complaints in cooperation with production, engineering, sales management and administrative staff. Prepare bottom-up monthly updates to territorial sales forecasts by product line, with 12 month visibility

Support customer projects (engineering, production, quality) as assigned by MST and site management. Participate in assigned trade shows and industry conferences.