Customer Complaints and Recalls – BEND

OSU Cascades, Tykeson Hall 1500 SW Chandler Avenue , Bend, OR

Overview:
Customer complaints are usually the last item expected and the first to be addressed. Through interactive exercises of practical application and real life experiences, participants will learn why communication is key and how to apply governing regulations during the customer complaint and recall processes.

$100.00

Business Communication Fundamentals – BEND, OR

OSU Cascades, Tykeson Hall 1500 SW Chandler Avenue , Bend, OR

Whether communicating with your co-workers, your boss, or upper level management, get your message heard in a clear, concise and compelling manner. In this four hour interactive business communication course, we will provide you necessary verbal, non-verbal and written tools to help you to communicate more effectively, and promote a respectful working environment.

$50.00

Business Communication Tools for Conflict Management – BEND

OSU Cascades, Tykeson Hall 1500 SW Chandler Avenue , Bend, OR

Every organization, team, and individual experiences conflict in business. If not addressed properly, conflict can turn into personal dislike and team breakdown, often creating an unproductive and uncongenial work environment. However, if conflict is addressed properly, the outcome can be advantageous for all parties involved by expanding self-awareness, sparking creativity, encouraging team cohesiveness and increasing productivity. With proactive communication, you’ll create a positive work environment. By identifying conflict styles, you’ll gain an understanding of how people handle conflict. Managing individual conflict styles will result in team cohesiveness and increased productivity.

$50.00

Impromptu Presenting – BEND

OSU Cascades, Tykeson Hall 1500 SW Chandler Avenue , Bend, OR

You have less than 8 hours to pull together a last minute presentation to upper level management. Making your argument clear, concise, and coherent is critical. Your team is counting on you, and your reputation is at stake.

$50.00

OSU-Cascades Healthcare and Sciences Opportunities Fair Employer Registration

OSU Cascades, Tykeson Hall 1500 SW Chandler Avenue , Bend, OR

This is a free event where professionals can meet casually with students who are interested in learning more about your company and potential internship or employment opportunities. Included in your free registration is one employer table, two chairs, and a lite lunch provided for two representatives from your organization.