While your technical skills (hard skills) may get your foot in the door, it’s your soft skills that are crucial for success and longevity with the organization. Whether communicating with your co-workers, your boss, or upper level management; get your message heard in a clear, concise and compelling manner. In this interactive business communication course, you will sharpen your verbal, non-verbal and written tools to help you communicate more effectively, and promote a respectful working environment.Find out more
To better understand your relationships with other people; you must first understand Yourself. This half-day class will combine individual, small group and large group exercises, providing participants with opportunities to discuss, learn and practice
effective communication skills. Utilizing a DISC like assessment tool, (which measures observable behavior), participants will learn about their own and other’s communication behavioral habits, and how to adapt in diverse environments.
This course introduces students to the foundations of successful project management, especially in a technology environment. Students will learn key project management concepts, then immediately apply them in a hands-on team simulation.This course approaches project management from the standpoint of managing a single, stand-alone project that is small to medium in size. It takes students through the project life cycle in the same sequence they would face when managing a real project in the workplace. By the end of this class, you will understand how to manage a project from beginning to successful completion.Find out more
Every organization, team and individual experiences conflict in business. If not addressed properly, conflict can turn into personal dislike and team breakdown, often creating an unproductive and uncongenial work environment. However, if conflict is addressed properly, the outcome can be advantageous for all parties involved by expanding self-awareness, sparking creativity, encouraging team cohesiveness, and increasing productivity.Find out more
Few leaders have the luxury of focusing on a single project. Instead, they must balance multiple simultaneous projects, constantly making imperfect trade-offs between conflicting needs. This class looks at the personal skills you need to manage multiple projects. However, there is only so much you can do on your own. Therefore, this class also looks at the supporting organizational framework that enables a project-based organization to do many projects. It also includes a short introduction to portfolio management, which is a technique for deciding which projects to invest in.Find out more
The ability to perform effectively in teams has become a basic expectation for members of high performance organizations. This workshop provides participants with an understanding of when to use a team, what constitutes an effective team and what their role should be as a member. Participants will learn and practice the interpersonal communication and team process skills that foster the highest creativity and most productive behaviors.Find out more